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NOTE TO PROSPECTIVE PARTICIPANTS


If you are not yet a participant please read the following pages carefully.  They contain information you will need about 
WHAT WE DO,  WHAT WE CAN'T DO  and  HOW IT WORKS.  
If this community service meets your needs please go to the  GET STARTED  page and sign up.
Alternatively, feel free to call or write with your questions. Our contact info is in the column to the left.

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UPDATED Feb 2, 2018

JAN container has been received

and is being distributed now

General distribution is scheduled for Jan 4th and 5th, from 8am until noon each day.  

Package pickups have been arranged for Quepos and Sierpe.  

Check your email or contact us if you have questions.

---------------------------------------------------------------UPDATED Feb 11, 2018

NOW YOU CAN PICK UP YOUR PKGS IN

QUEPOS, SIERPE & CHACARITA


Instead of traveling to Uvita to retrieve your cargo you now have another option.  For residents of Quepos/MA

and north to Jaco we will be offering you the opportunity to meet us in Quepos to retrieve your packages.

Similarly, our customers to the south can meet us at Sierpe or Chacarita.

By mid-2018 we will also be adding a meetup location in San Isidro.

 When we announce the container arrival we will provide a place and time to meet us.

All you need to do is respond to the announcement RSVP.  

As always, delivery to your residence/business will still be available for our usual low rates.


We are always anxious to hear your thought and ideas. 

Please do not hesitate to contact us if there is some way we can better support you. 

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UPDATED Feb 11, 2018


FEBRUARY CONTAINER

Feb 16th CLOSE

It appears that we will be close to full by Feb 16th. Nevertheless we feel confident

that we will be able to add packages arriving up to 3 or 4 days late -- but, until the container is loaded

we cannot make any guarantees. If you have some last minute cargo, don't hesitate to contact us for the latest fill estimates. At this writing there is still time for almost anything you might want to ship.


SO DON’T WAIT, SHIP NOW

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See the latest  >> SHIPPING RESTRICTIONS << before you ship.

  • We often receive high volumes of cargo in the last days.  If we fill early we ship early.
  • Our prices are fixed so we must achieve a very high fill level in order to pay for the load.  The cutoff may be adjusted to insure adequate fill. 
  • Packages arriving the last two days risk being held up at the receiving dock and missing the container.
Remember your RECEIPTS and PACKING LISTS 
  • IF WE DO NOT RECEIVE THE REQUIRED DOCUMENTATION WE CANNOT SHIP YOUR PACKAGE
  • Electronic copies of RECEIPTS are required for anything purchased new.
  • Electronic copies of PACKING LISTS, with the declared values, are required for repacked and personally packed boxes.  See the above if your repack includes anything new.


---------------------------------------------------------------UPDATED Jan 20, 2018

NO USED SHOES


There is NO PROBLEM WITH NEW SHOES but Costa Rica has health department restrictions on the importation of used shoes and some customs agents have begun to selectively enforce it -- over zealously.  While visitors and residents are certainly allowed to bring their own shoes into the country some agents have decided that it is restricted to your personal luggage only.  To date we have been successful in recovering most of the seized shoes on appeal but it is proving more problematic with time.  If you are shipping your personal clothing we recommend that you just bring your used shoes with you in your luggage rather than sending them with us.  If your shoes are seized we cannot guarantee that they will be recovered.  OR, maybe it's time to replace them with new :-)

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UPDATED Jan 20, 2018

 This is SOOOOO important 

PACKING LISTS NOW REQUIRED! 

ALL PERSONALLY PACKED BOXES & PERSONAL HOUSEHOLD EFFECTS NOW MUST BE ACCOMPANIED BY A DETAILED INVENTORY WITH INDIVIDUAL DECLARED  VALUES.  IF YOUR PACKAGE INCLUDES NEW ITEMS THEN VENDOR SALES RECEIPTS MUST 

BE INCLUDED WITH THE PACKING LIST.  WHEN YOU ARE PACKING UP YOUR HOUSE IT HAS ALWAYS BEEN A GOOD IDEA TO KEEP A DETAILED RECORD OF WHAT WENT IN EACH BOX, 

AND NOW  IT IS REQUIRED  BY CUSTOMS. 

Customs requires a packing list, by box of all contents with declared value or invoice for each item.  An item can be a set or group of items like "silverware" or pots", or individual items like "helmet" or "coffee maker".  If the item is used you can declare garage sale prices -- the price you could buy or sell a like item in the same condition for at a garage sale.  If the item is new you must include the receipt.  Pictures of your goods are a good idea for YOUR records.  We may occasionally request a picture to help answer your questions relative to packaging, liabilities, legalities, etc but they otherwise serve no useful purpose for us.  Please do not send pictures unless we have requested them.

An electronic copy of the packing list should be sent to us in PDF or MS Office format.  If you simply cannot work with those formats let us know.  A paper copy can be included in the box if you wish

IMPORTANT NOTE:  INSURANCE ONLY COVERS PROPERLY DECLARED ITEMS!


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We’re EXPANDING

Beginning immediately we will be growing our

primary service area to include our friends and neighbors in

QUEPOS & MANUEL ANTONIO


After 3+ years of forwarding many, many thousands of packages for our local friends and neighbors here along the Ballena coast, we will now officially begin sharing

our little secret with our coastal neighbors to the north.  


While we continue to support customers throughout Costa Rica this is the first stage of a general expansion of the Primary Support Area within Zona Sur.  

If you would like to see your community included please call or write.



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UPDATED Jan 20th, 2018

URGENT

EFFECTIVE IMMEDIATELY
THE FOLLOWING HAVE BEEN ADDED TO THE RESTRICTED ITEMS LIST
PRESENTED ON THE 'WHAT WE CAN'T DO' PAGE. 

NO FOOD, in all forms. If it is edible consider it food.
NO ANIMAL FOOD / TREATS / CAT LITTER
NO SUPPLEMENTS & NO ESSENTIAL OILS
NO MAKEUP & NO PERFUMES
NO MEDICINES & NO OINTMENTS
NO SOAPS OR CLEANERS OF ANY TYPE

NO LOTIONS & NO SUN SCREEN

NO INSECT REPELLENTS  & NO INSECTICIDES

NO SEEDS & NO FERTILIZERS
NO E-LIQUID for E-cigarettes

  NO TIRES

NO LIQUIDS OVER 4 fl oz

PLEASE SEE MORE RESTRICTIONS ON THE "WHAT WE DO" PAGE.


In general, we are now restricted from importing FOODS, PHARMACEUTICALS, CHEMICALS, or HEALTH & BEAUTY AIDS.  If it falls into one of these broad categories and it is a 'consumable', meaning YOU PUT IT IN YOUR MOUTH or otherwise USE IT UP, do not ship it.  

If you are not sure about something then please ask.  If the warehouse finds ANY restricted item FROM THIS OR THE FOLLOWING PAGE, including liquids in excess of 4 fl oz, then the entire package is set aside pending instructions from you.  Returns, forwarding and repacking are subject to standard warehouse processing rates of $50/hr (min $25 chg).


I would like to offer some perspective.  In defense of CR, importation of most of these products is controlled by virtually every country in the world, in one form or another.  If you think this is difficult then try importing controlled items into the U.S. or Canada without a product specific license.  Also, we all know that used up tires are an environmental problem throughout the world.  CR is no different and importing tires requires an approved environmental plan for dealing with the depleted carcasses.  

Watch here for updates and changes.  

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THE BARGAIN PACK

Anything 1/2 cubic foot or under will be billed at a flat rate of $12.50*

AT POPULAR REQUEST THIS PROMOTION IS EXTENDED UNTIL FURTHER NOTICE


HOW BIG IS 1/2 CUBIC FOOT?  A half cubic foot is actually quite a lot of volume -- think large men's shoe box and anything that will fit into it -- car or appliance parts, electronics or even shoes :-).  Need a new bathing suit?  Want some new sunglasses? Did you leave your favorite sweater in Kansas (probably where it belongs) or maybe a big stack of mail at Mom's?  Now you can get it from Ft. Lauderdale to Uvita for just $12.50.
  • a large toaster
  • three 3-liter soda bottles side by side
  • my big head
  • USPS large Flat Rate box
Calculate It Yourself, multiply W" x L" x H" and divide by 1728.   That will give you cubic feet.  If it is .5 cf or less then a package of that size costs just $12.50 from our warehouse in Ft Lauderdale to our warehouse in Uvita.

Caution: just because you ordered something small doesn't mean that e.g. Amazon will pack it that way.  
The standard rates will apply to items exceeding .5cf.

* Price includes volume and warehouse charges but does not include insurance.

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