NEWS & UPDATES
PERMIT FEES ARE TEMPORARILY WAIVED
for food, supplements, pharmaceuticals, health & beauty aids, SHIPPED VIA AIR ONLY.
No end date has yet been established. This means that we can waive the $10 permit fee per line item. All other charges still apply.* see our HEALTH, BEAUTY & FOOD page for details.
NOW SERVING ALL OF COSTA RICA
Sign up on the GET STARTED page and we will contact you about your area.
NOTE TO PROSPECTIVE PARTICIPANTS
If you are not yet a participant please read the following pages carefully. They contain information you will need about WHAT WE DO, WHAT WE CAN'T DO , HOW IT WORKS and the Service Agreement. If this community service meets your needs please go to the GET STARTED page and sign up. Alternatively, feel free to call or write with your questions.
-- In summary we now move cargo by various channels depending on size, weight and arrival rate. We will be utilizing air freight for all small packages and LCL pallet shipping for larger packages. Vehicles and larger cargo will be shipped via containers. Since we are no longer regularly consolidating our own containers we will be dispensing with load numbers and closing dates. Instead we will simply be getting everything out the door as quickly as possible, whichever way is most appropriate. On the positive side the vast majority of cargo will be arriving much quicker. While we hesitate to make promises -- everything still depends on our volume -- everything is now finding its way out the door in 1 to 2 weeks.
On the negative side the days of cheap shipping are behind us -- i.e. the cost is going up. Hacienda and Aduanas have closed all of the loopholes and tightened up the varying interpretations of the declaration rules. Due to the new complexities of importing, estimating your shipping costs is no longer a simple matter. For this reason we have added a new CALCULATOR page so you can do your own estimates. We strongly encourage everybody to use the calculator before shipping.
We have now introduced new billing and payment methods. All of the payment methods are the same -- Paypal, US bank, BCR, cash and US based paper checks. A link to payment instructions is included on each invoice along with a 'PAY NOW' button to Paypal.
AND SOME VERY EXCITING NEWS
-- We are happy to announce that we are again importing personal medications, supplements and foodstuffs -- with some restrictions. Most importantly, all such items MUST be shipped by air. We have waived the permit fee of $10 per unique item (i.e. 3 identical tubes of sun-screen is 1 unique item), until further notice.Hint: shipping by air is weight sensitive so be careful what else you include in the package -- i.e. don't include your pool pump.
WHAT HASN'T CHANGED
-- The warehouse address has not changed.
-- We still do not accept ad hoc shipping. All shippers must be registered prior to shipping. Once you are signed up you can ship at will. Your shipping address is provided at sign-up.
-- There are still many restrictions on what we can and cannot import. Those can be reviewed on the WHAT WE CAN'T DO page. As noted above, some controlled items can now be shipped by air only. Permits are simply not available for controlled items in your personal cargo that is destined for Ocean freight.
-- A "valid receipt" is still required for all new items to be imported and a spreadsheet inventory is required for all repacks of used or new items. This is more important than ever. Packages will remain in Florida until the documentation is received and approved.
Our Location:this is the building, the sign is coming later.
In Uvita, on the Costanera, 1.25 km South of Firestone(or 800 meters North of Ferriteria Colono, La Jungla)